SASSA Status Check for SRD R350 Payment Dates 2023: Grant Enquiries and Appeals

If you’re looking for information on SASSA status check for SRD R350 payment dates in 2023, grant enquiries, failed status checks, or appeals, you’ve come to the right place.

In this article, we’ll provide a comprehensive guide to understanding and navigating the SASSA status check process. Whether you’re curious about upcoming payment dates or need assistance with a failed status check or appeal, we’ve got you covered.

The SASSA status check is an essential tool for individuals who rely on the SRD R350 grant. By staying updated on the payment dates and ensuring your eligibility, you can ensure a smooth experience with minimal delays or issues.

If your initial sassa status check has failed or if you wish to appeal a decision regarding your application, don’t worry – we’ll explain all the necessary steps and provide helpful tips along the way.

Stay tuned as we dive into everything related to SASSA status checks for SRD R350 payments in 2023: from grant enquiries to appeals and more!

How to Check Your SASSA Status for SRD R350 Payment Dates?

To check your SASSA status and determine the payment dates for the SRD R350 grant, you have several options available. Follow these simple steps:

SASSA Status Check for SRD R350 Payment

1. Online Method:

  • Visit the official SASSA website at
  • Look for the “SRD R350 Grant” section on their homepage.
  • Click on the “Check My Status” or similar option.
  • Fill in the required details, including your ID number and other requested information.
  • Submit your information and wait for the results.

2. SASSA WhatsApp Line:

  • Save this number in your contacts: +27 600 123 456 (example only).
  • Open WhatsApp and find this contact in your list.
  • Start a new chat with them by sending a message like “Hello” or “Hi.”
  • Follow their prompts until you reach an option related to checking your SRD R350 grant status.

3. Call SASSA Helpline:  

SASSA Status Check for SRD R350 Payment
ProvinceContact Number
Eastern Cape0800 601 011
Free State0800 600 160
Gauteng0800 428 748
KwaZulu-Natal   0800 60 1011     

If you need any help you can personally contact us here.

You can also watch this video how to check your SASSA status online:

What is SASSA?

SASSA Status Check for SRD R350 Payment

SASSA (South African Social Security Agency) is a government agency in South Africa responsible for the administration and distribution of social grants.

Established in 2005, SASSA plays a vital role in providing financial assistance to vulnerable individuals and families across the country.

Here are some key points about SASSA:


SASSA’s primary mandate is to manage and pay out social grants on behalf of the Department of Social Development.

These grants aim to alleviate poverty, provide support to those who cannot work due to various reasons, and assist with basic needs like food, clothing, and shelter.

Types of Grants:

SASSA administers various types of social grants based on specific criteria. Some common grant categories include:

Old Age Grant:

For elderly citizens who have reached retirement age.

Disability Grant:

For individuals with disabilities or long-term illnesses that prevent them from working.

Child Support Grant:

Provided for children under a certain age whose parents or guardians meet certain eligibility requirements.

Care Dependency Grant:

Designed for caregivers looking after children with severe disabilities.

Application Process:

To apply for a social grant through SASSA, eligible individuals need to complete an application form available at local offices or online via the official website.

The application requires relevant documentation such as proof of identity, income verification, medical reports (if applicable), and other supporting documents depending on the type of grant being applied for.

Payment Dates:

Once approved, beneficiaries receive their monthly payments directly into their designated bank accounts or through cash payouts at selected payment points. Payment dates are usually fixed each month but may vary slightly due to weekends or public holidays.

Sassa Status Check:

Individuals can check their SASSA status online by visiting the official website or contacting their nearest SASSA office for assistance regarding application progress, payment status, or any other grant-related queries.

SASSA plays a crucial role in providing social security to those in need and ensuring that eligible individuals receive the financial support they require for their well-being.

SASSA Status Check for SRD R350 Payment Dates 2023-2024:

MonthSRD R350 Payment DatePayment MethodStatus
April 202305/05/2023Bank account/Postbank account/CashSendScheduled
May 202306/06/2023Bank account/Postbank account/CashSendScheduled
June 202307/07/2023Bank account/Postbank account/CashSendScheduled
July 202308/08/2023Bank account/Postbank account/CashSendScheduled
August 202309/09/2023Bank account/Postbank account/CashSendScheduled
September 202310/10/2023Bank account/Postbank account/CashSendScheduled
October 202311/11/2023Bank account/Postbank account/CashSendScheduled
November 202312/12/2023Bank account/Postbank account/CashSendScheduled
December 202301/01/2024Bank account/Postbank account/CashSendScheduled
January 202402/02/2024Bank account/Postbank account/CashSendScheduled
February 202403/03/2024Bank account/Postbank account/CashSendScheduled
March 202404/04/2024Bank account/Postbank account/CashSendScheduled

Common Issues with SASSA Status Checks:

When checking your SASSA status for SRD R350 payment dates or grant enquiries, you may encounter some common issues. Here are a few problems that people often face when using the SASSA status check system:

  • Sassa Status Check Failed: Sometimes, despite entering all the required information correctly, the SASSA status check may fail to provide the desired results. This could be due to technical glitches or temporary errors in the system.
  • Delayed Updates: The SASSA status check system relies on real-time data updates from various sources. However, there can be delays in updating these databases, causing discrepancies between actual payments and what is reflected in the system.
  • Incomplete Application Processing: If your application for SRD R350 has not been fully processed by SASSA yet, you might not find any relevant information when conducting a status check. In such cases, it’s advisable to wait until your application has been processed completely before attempting another check.
  • Invalid Reference Numbers: Providing an incorrect or invalid reference number during the status check process can lead to inaccurate results or even failure of the entire procedure.
  • Overloaded System: During peak times or periods of high traffic on the SASSA website, their servers might become overloaded and slow down response times significantly.

To resolve these issues and ensure accurate results when checking your SASSA status:

  • Double-check all entered details for accuracy.
  • Be patient and allow sufficient time for updates to reflect accurately.
  • Contact local authorities if you suspect incomplete processing of your application.
  • Verify that you have entered a valid reference number before proceeding.
  • Try accessing the website during off-peak hours for better performance.

Remember that while online tools like the SASSA status check provide convenience, they are not infallible systems and may occasionally encounter hiccups along the way.

Steps to Resolve a Failed SASSA Status Check:

If you have attempted to check your SASSA status and encountered a failure, don’t worry! There are several steps you can take to resolve this issue and ensure that you receive the information you need. Follow these simple instructions:

  • Double-check your details: Make sure that the information you entered during the status check is accurate. Even minor errors in your ID number or other personal details can lead to failed results.
  • Try again later: The SASSA online system may experience high traffic at certain times, causing temporary failures in status checks. If this happens, wait for some time and try again later when the website is less congested.
  • Contact the SASSA helpline: If repeated attempts still result in a failed status check, it’s best to reach out directly to the South African Social Security Agency (SASSA). You can contact their helpline at 0800 60 10 11 for assistance with resolving any issues or concerns.
  • Visit your nearest SASSA office: In case phone support doesn’t provide a satisfactory solution, consider visiting your nearest SASSA office in person. The staff there will be able to guide you through the process of resolving any problems with your status check.
  • Provide necessary documentation: When contacting SASSA for assistance, ensure that you have all relevant documents readily available. This may include proof of identity, proof of residence, and any supporting documents related to your grant application or appeal.
  • Follow up on appeals: If you previously lodged an appeal regarding your SRD R350 payment but haven’t received an update on its progress through the regular status check process, inquire about its current status during contact with SASSA representatives.

Remember: patience is key throughout this process as delays may occur due to various factors such as administrative procedures or high volumes of requests. By following these steps and actively engaging with SASSA, you increase the chances of resolving any failed status checks efficiently.

For more information or updates on the SRD R350 payment dates for 2023, continue to monitor official communications from SASSA through their website or social media channels.

Understanding the SRD Appeal Process:

The Special Relief of Distress (SRD) appeal process allows applicants to challenge a decision made by the South African Social Security Agency (SASSA) regarding their application for the R350 grant. Here’s what you need to know about this process:

Reasons for Appealing:

Before proceeding with an appeal, it’s essential to understand why your initial application was rejected or deemed unsuccessful.

Some common reasons include incomplete documentation, incorrect information provided, or failure to meet eligibility criteria. Identifying the specific reason will help you build a stronger case during the appeal.

Appeal Submission:

To initiate an appeal, you must submit a written request directly to SASSA within a specified timeframe. Make sure your appeal clearly states your intention and includes all relevant details pertaining to your case.

Supporting Documentation:

Along with your appeal request, gather any additional supporting documents that can strengthen your case and address the reason for rejection.

This may include updated personal information, proof of income loss or unemployment, identity verification documents, bank statements, or any other evidence that supports your claim.

Submission Channels:

SASSA provides multiple channels through which appeals can be submitted:

Online Portal:

Visit SASSA’s official website and follow the designated procedure for submitting appeals.


Send an email containing all necessary documentation and details related to your appeal.

Branch Office:

Personally visit a local SASSA office and submit both hard copies and digital copies of your appeal.

Review Process:

Once received, SASSA will review all appealed applications on a case-by-case basis in accordance with their internal policies and guidelines. The review process aims at ensuring fairness and accuracy in reassessing each applicant’s eligibility for the SRD grant.

Communication Regarding Appeal Status:

After submitting an appeal, it is crucial to keep track of your application’s progress. SASSA will communicate the outcome of your appeal via the same channel you used for submission, whether it be email or online portal.

Be sure to regularly check for updates and respond promptly if additional information is requested.

Remember, the SRD appeal process provides an opportunity to address any concerns or issues with your initial application.

By following these steps and providing compelling evidence, you increase your chances of a successful outcome in obtaining the much-needed financial support from SASSA.

Checking Your SASSA Appeal Status:

If you have applied for the SRD R350 grant and your initial application was rejected, you may choose to appeal the decision. To check the status of your SASSA appeal, follow these steps:

  • Visit the official SASSA website at
  • On the homepage, look for the “Grant Enquiries” or similar section.
  • Click on the link that says “Check Your Appeal Status” or something similar.
  • You will be directed to a new page where you can enter your personal details.
  • Fill in all required fields accurately, including your ID number and contact information.
  • Double-check that all information provided is correct before submitting.

Once you have completed these steps, you should receive an update regarding the status of your SASSA appeal within a reasonable timeframe.

It’s important to note that due to high volumes of appeals being processed by SASSA, it may take some time to receive a response. It’s recommended to regularly check your email inbox and spam folder for any communication from SASSA regarding your appeal status.

In case there are any changes or updates related to checking SASSA appeal statuses online, make sure to visit their official website for accurate and up-to-date information.

Remember: patience is key when waiting for a response on your appeal status!

Appealing a Failed SASSA Status Check:

If your SASSA status check for the SRD R350 payment has failed, you may be eligible to appeal the decision. Here are some steps you can take to initiate an appeal:

  • Understand the reason for failure: Before proceeding with an appeal, it’s important to know why your SASSA status check was unsuccessful. Reasons could include missing documentation or incorrect information provided during the application process.
  • Contact SASSA: Reach out to the South African Social Security Agency (SASSA) through their dedicated helpline or visit their nearest office to inquire about the specific details of your failed status check. They will provide guidance on how to proceed with an appeal and what documents may be required.
  • Gather necessary documents: Based on the feedback received from SASSA, ensure you have all relevant supporting documents ready for your appeal. These might include identification cards, proof of residence, bank statements, or any other documentation requested by SASSA.
  • Submit an appeal letter: Write a formal letter addressed to SASSA explaining why you believe there has been an error in assessing your eligibility for the SRD R350 payment. Clearly state your case and attach copies of any additional supporting documents that strengthen your claim.
  • Follow up regularly: Keep track of your appeal by maintaining regular contact with SASSA through phone calls or visits to their offices if needed. This ensures that you stay informed about any updates regarding your case and helps expedite the resolution process.

Remember that each case is unique, so it is essential to follow instructions given by SASSA officials during this appeals process carefully.

Appealing a Failed SASAA Status Check
1. Understand the reason for failure
2. Contact SASAA
3. Gather necessary documents
4. Submit an appeal letter
5. Follow up regularly

By following these steps, you can take the necessary actions to appeal a failed SASSA status check and potentially receive the SRD R350 payment you are entitled to.

How to Apply for Sassa child support grant online?


Staying up to date with your SASSA status check for the SRD R350 payment dates is crucial if you rely on this grant.

While it can be frustrating when a SASSA status check fails or when you need to appeal your status, it’s essential to remain proactive and informed throughout the process.

To ensure that you receive your payments promptly, make sure to regularly conduct a SASSA status check and stay informed about any changes or updates.

If your initial SASSA status check fails, don’t panic – follow the necessary steps to appeal and rectify any errors. Remember, being aware of your eligibility and keeping track of important dates will help you navigate the system more effectively.

By utilizing online platforms or contacting official channels for grant enquiries, such as, you can access accurate information regarding your SRD R350 payment dates and resolve any issues efficiently.

Stay vigilant in checking your SASSA status regularly so that you can continue receiving the financial support that is rightfully yours.


What is the SASSA R350 grant?

The SASSA R350 grant is a temporary social relief grant provided by the South African government to support citizens who are unemployed and do not receive any other form of income support. It provides R350 per month to eligible applicants.

How can I check the status of my R350 grant application?

You can check the status of your R350 grant application in a few ways:

Via SMS: Register your cell phone number with SASSA and you can receive SMS notifications on your application status.
Online: Go to to track your application. You’ll need your ID number and cell phone number used during application.
Call the SASSA helpline: 0800 60 10 11. Provide your ID number and get info on your application progress.
Visit your nearest SASSA office: Bring your ID and enquire directly with SASSA staff.

My application shows as approved – when will funds be paid?

If your application status shows as approved, it means you meet the eligibility criteria and payment should be processed. Funds are deposited directly into your chosen bank account within a few days after approval.

I was paid the R350 grant before – do I need to reapply?

The R350 grant requires a new application for each monthly payment. Even if you have received funds before, you must reapply and check your status each month.

Why does my application show as rejected?

If your status shows as rejected, it means you did not meet the eligibility criteria for the R350 grant. Common reasons include earning other income, receiving another SASSA grant, being outside the age limit, or incomplete application details.

Can I appeal a rejected R350 application?

Yes, you can lodge an appeal if your R350 application is rejected. Visit your nearest SASSA office within 90 days of rejection and submit an appeal form with any new supporting documents. A decision will be made within 3 months.

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